This white paper written by the World Economic Forum, in collaboration with Accenture, defines and addresses key concerns on the impact of large language models (LLMs) on jobs and emphasizes the need for businesses to adopt proactive and responsible strategies to manage these changes.

Generative AI, particularly LLMs, have taken a leap in capabilities and have reached near-human-level performance in a variety of areas. Up to 40% of working hours could be transformed by LLMs through the automation and augmentation of worker tasks.

This paper offers a toolkit for business leaders, detailing how they can adapt, reskill and harness the potential of their workforce in the face of this technological evolution. It also serves as a call to action for business leaders to create strategies and practices that use LLMs for the benefit of businesses, employees and society at large, ensuring an improved future of work with new opportunities for workers.