BSc in Journalism and Public Relations, Utica College, Syracuse University. 1984-89, Vice-President, Burson-Marsteller. With Ketchum: 1989-93, Senior Vice-President, New York; 1993-2000, Director, New York; 2008-12, President; currently, Chief Executive Officer, responsible for 130 offices in 66 countries. Expertise: counselling corporations on reputation management, brand positioning, corporate responsibility and crisis management.