1975, BA (Hons) in Business Studies, Bristol Polytechnic; 1976, MSc in Industrial Relations, London School of Economics. Experience in industry; 1976-79, trade union officer, UK finance sector. 1980, joined FIET; held various positions, including 1986, Executive Secretary and 1989-99, General Secretary. Since 2000, General Secretary, UNI Global Union. Member of the Board, UN Global Compact. Named one of the most influential people in Switzerland, Bilan Magazine (2010-2013); recipient, Nagasaki peace award, Nagasaki City Mayor Tomihisa. Awarded Honorary Fellowship, Cardiff University 2017.