ヘルスとヘルスケア
弥合信任鸿沟：为什么AI医疗必须让患者“感觉安全”？
人工智能（AI）正在成为人们使用医疗服务的首层触点。从症状自测到心理辅导机器人，背后都有AI的应用。然而，AI医疗的普及速度远远超过人们产生对其信任的速度。以新加坡为例，其数字化程度极高且监管完善，AI虽然已无处不在（80%的居民都在使用），但一旦其涉及心理健康等敏感或带有情感色彩的领域，人们的信任感就会断崖式下跌。
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