Studies, Cambridge University; studies in Corporate Finance, London Business School. Experience of mergers and acquisitions, customer and cost management and leadership of company wide change programmes. Formerly, European Brand Manager, Procter & Gamble. Since 1986, with Bain & Company: led UK Strategy practice; 2001-08, led Global Organization practice; currently, Partner and Director. Chairman, Capital Cares. Written on organizational effectiveness, change management and strategy.